Shipping policy

United States Orders
Ships from our local U.S. warehouses for fastest delivery.
Shipping via FedEx, UPS, or USPS.
Orders typically ship within 1–2 business days.
Standard delivery arrives in 2–7 business days.
Enjoy free standard shipping on all U.S. orders.
No additional sales tax on shipments from U.S. warehouses.
You will receive a tracking number by email once your order ships.
Please note: We do not ship to PO Boxes.

International Orders
Depending on your location, orders ship from Europe, Canada, the UK, or China.
Free shipping to most regions.
Orders ship within 1–2 business days.
Estimated delivery: 7–14 business days, depending on destination.
Import duties and taxes may be charged upon delivery by courier based on local regulations. Customers are responsible for these fees.

Important Information
For urgent or expedited shipping requests, please contact us at jolin@solotoo.com before ordering.
Order processing times may be longer during sales or holiday periods.

Need Assistance?
Our customer support team is here to help. Reach out anytime at jolin@solotoo.com.