MAZEL GOLF RETURNS & EXCHANGES

30-Day Money-Back Guarantee

Available for U.S. orders.

We want you to feel confident buying MAZEL golf clubs.

If your club isn't right for you, you may return it within 30 days of delivery.

Your club does not need to be completely unused. We only ask that returned clubs are kept in good, resalable condition, without significant wear, damage, misuse, or unauthorized modifications.

HOW TO RETURN YOUR CLUB

1. Contact MAZEL Support
   Email jolin@solotoo.com with your order number to request return instructions.

2. Pack Your Club Securely
   Please pack the product securely, preferably in the original packaging, and include any accessories that came with it.

3. Ship Your Return
   Ship the product to the return address provided by MAZEL Support.
   Customers are responsible for return shipping costs for standard returns.

4. Receive Your Refund
   Once your return is received and inspected, an approved refund will be issued to your original payment method.

   MAZEL typically processes approved refunds within 3–5 business days. Your bank or card provider may require additional time for the refund to appear.

RETURN CONDITIONS

Returns must be requested within 30 days of delivery.

Returned products should be kept in good, resalable condition.

Products with significant wear, damage, misuse, or unauthorized modifications may not qualify for a refund.

Original packaging is preferred whenever possible.

DAMAGED, DEFECTIVE OR INCORRECT ITEMS

If your product arrives damaged, defective, or incorrect, please contact MAZEL Support with your order number and details of the issue.

MAZEL will cover the return shipping cost for products confirmed to be damaged, defective, or incorrect.

Depending on the situation, we will help arrange an appropriate replacement, exchange, or refund.

EXCHANGES

Need a different flex, loft, hand orientation, or club?

Contact MAZEL Support before returning your product. We'll help you find the best available option.

Exchange availability depends on current inventory.

ORDER CANCELLATIONS

If you need to cancel an order, please contact us as soon as possible.

Orders that have not entered fulfillment may be eligible for cancellation.

Once an order has shipped, our standard return policy will apply.

OUT-OF-STOCK ITEMS

If an item becomes unavailable after your order is placed, we will contact you and help arrange an available alternative or refund.

1-YEAR LIMITED WARRANTY

MAZEL golf clubs include a 1-year limited warranty against manufacturing defects.

The warranty does not cover normal wear and tear, misuse, accidental damage, or unauthorized modifications.

CUSTOMER SUPPORT

Questions about a return, exchange, or warranty?

Email: jolin@solotoo.com

Please include your order number so we can assist you more quickly.